What is your process time?

Ordering directly from our site, you can guarantee delivery in about 3 weeks. Typically, we ship within 2 weeks but cannot guarantee arrival before 3 weeks. To order from our site on our ‘shop’ page, please know your final guest list of first names. Please send us a message with any questions you have before ordering.

I would like to order your oyster shell place cards, but your site is sold out or the quantity I need is not available.

Please send us a message on our site contact form or email us at info@stonybrookcallabs.com. Ordering directly from our site may momentarily be sold out to keep up with the demand but we may still be able to get your order in! Let us know your number of shells & desired delivery date when reaching out.

Can I reserve oyster shells for my future event without my final guest list?

Yes! Send us a message on our site contact form or email us at info@stonybrookcallabs.com to inquire about reserving your oyster shell place cards for your event date. Based on availability, this process allows you to guarantee your order and desired delivery date for your future event. A deposit would be required to reserve your shells with remaining final payment due no later than 3 weeks prior to your requested delivery date. Final guest list would also be due no later than 3 weeks prior to your delivery date. Our summer delivery dates (June - September) fill up quickly so we recommend contacting us sooner than later to begin the process of reserving yours!

Where do you source your oyster shells from?

We love this question! We have analyzed oyster shells for years from all over New England. It is truly fascinating how different parts of New England produce different characteristics. We are so proud to offer only the most durable, beautiful and unique oyster shells from Boston, Duxbury MA, and many parts of Cape Cod - including famous Cape restaurants and raw bars! Our oyster shells are delicate yet durable and range in sizes from 2.5 - 4 inches. We clean & bleach them and let them dry for hours in the New England sunshine, exposing the natural beauty of each one. We only use the cup side of the oyster shells.

Why do you use permanent calligraphy vinyl?

We have used pens/handwriting in the past and have found that the names often times do not last and are not waterproof. Using permanent calligraphy vinyl creates a forever product and a flawless name application every time. We seal the names to the shells, making them durable, cohesive and smooth. Guests love being able to use our oyster shell place cards after your event as ornaments, ring dishes & decor - guaranteeing the names last on the shells and they remember your special event.

Can I change the font style of the oyster shell place cards?

We have some new font options launching on our site soon. However, we may be able to use your event font style - send us a message or email at info@stonybrookcallabs.com. We love to customize and charge a $40 design fee for fonts that are used that are not ours.

Can I add guest first name, last name or table number?

Currently we only add guest first names. We are in the process of designing options to add first, last and table numbers but at this time is currently unavailable.

Do you offer discount for ‘bulk’ orders?

We do not. Our process is meticulous to ensure each shell is a beautiful product. Therefore, large orders require larger attention to details & time. Our average order size is around 125 oyster shell place cards. We accept orders of 10-200+ oyster shell place cards.

What is your shipping process?

We ship anywhere in the US! Each oyster shell place card is beautifully packaged in bubble wrap and sealed with an oyster shell wax seal. Client’s love unwrapping each unique oyster shell place card to see the names perfectly fitted to each. For orders over 75 oyster shells, we label each bubble wrap pouch for your ease of planning. We ship using USPS 1–5-day shipping.

Do you accept refunds or returns?

We do not offer refunds or returns. We have created over 5000 oyster shell place cards with 100% satisfaction rating. We pride ourselves in a high-quality product…from sourcing only oyster shells that meet our standards, to high quality paints and flawless name applications. We have checks in place to ensure spelling and accuracy of your orders each time. Should you be unsatisfied in any way, we would always do our best to provide an outcome to make it right.